Terms and Conditions | ICSR India
Last Updated: March 28, 2025
Welcome to ICSR India. These Terms and Conditions (“Terms”) govern your access to and use of our websites (www.icsrindia.in and lms.icsrindia.in), services, online courses, and digital resources. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms.
If you do not agree with any of these Terms, please do not use our services.
1. General Terms
1.1 Eligibility
- Our services are available to individuals above 18 years of age or those with parental consent if they are minors.
- By using our platform, you confirm that all information provided during registration is accurate and up to date.
1.2 Account Responsibility
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree not to share your account credentials or access with others.
- Any unauthorized use of your account should be immediately reported to our support team.
1.3 Use of Services
- ICSR India provides educational content for personal and professional learning.
- Misuse of our services for illegal, harmful, or unauthorized activities is strictly prohibited.
2. Course Enrollment & Access
2.1 Enrollment & Payment
- Users must register and pay for the desired courses before accessing content.
- Payment methods include credit/debit cards, UPI, net banking, and secure online payment gateways.
2.2 Course Access & Validity
- Upon payment confirmation, users receive immediate access to their enrolled courses.
- Some courses may have limited-time access, while others offer lifetime access, depending on the course policy.
2.3 Certificate of Completion
- Users who successfully complete a course and meet all requirements will be eligible for an official certification.
2.4 Restrictions on Course Use
- Users cannot share, sell, or redistribute course content.
- Unauthorized use of course materials may result in account suspension or legal action.
3. Pricing, Payment & Refund Policy
3.1 Pricing Structure
- Course fees and membership prices are displayed on our platform and may vary based on course content and duration.
- Prices are subject to change without prior notice, but changes will not affect users who have already enrolled.
3.2 Accepted Payment Methods
- We accept secure online payments through:
- Credit/Debit Cards (Visa, MasterCard, etc.)
- UPI & Net Banking
- Digital Wallets (if applicable)
3.3 Refund Policy
- Refunds are only available within 7 days of course enrollment, provided that:
- Less than 10% of the course content has been accessed.
- The request follows the refund request procedure outlined in our policy.
- Refunds are not applicable for:
- Membership plans
- Downloadable study materials
- Custom training programs
4. Intellectual Property Rights
4.1 Ownership of Content
- All content, including videos, course materials, graphics, and software, is owned by ICSR India and protected under copyright laws.
4.2 Restrictions on Use
- You are not allowed to:
- Copy, distribute, or sell our courses.
- Record or reproduce video content.
- Use course materials for commercial purposes without written permission.
4.3 Trademark & Branding
- The ICSR India name, logo, and associated branding elements cannot be used without prior approval.
5. User Conduct & Responsibilities
5.1 Code of Conduct
- Users must engage respectfully within the learning community.
- Harassment, hate speech, or abusive behavior towards instructors or fellow learners will result in account termination.
5.2 Prohibited Activities
Users must not:
- Attempt to hack or disrupt platform functionality.
- Upload malware, viruses, or harmful software.
- Misrepresent their identity or qualifications.
5.3 Consequences of Violation
- Any breach of these Terms may result in suspension or permanent ban from our platform.
- Legal action may be taken against users who violate copyright or data protection laws.
6. Privacy & Data Security
6.1 User Data Collection
- We collect user data in accordance with our Privacy Policy to improve learning experiences.
- Data will not be shared with third parties without consent.
6.2 Account Security
- We implement advanced security measures to protect your personal and payment information.
- Users must take precautions to safeguard their credentials.
6.3 Third-Party Links
- Some courses may include links to external websites. ICSR India is not responsible for third-party content or security.
7. Service Availability & Technical Issues
7.1 Platform Availability
- We strive to maintain 24/7 access to our platform, but interruptions due to maintenance or unforeseen technical issues may occur.
7.2 Technical Support
- Our support team is available to assist users via email and phone. Response times may vary depending on the nature of the issue.
8. Limitation of Liability
8.1 No Guarantees
- While we provide high-quality education, ICSR India does not guarantee job placements or career success.
8.2 Platform Downtime
- We are not liable for losses incurred due to platform outages beyond our control.
8.3 User Responsibility
- Users are responsible for their own learning progress and engagement with course content.
9. Changes to These Terms
- We may update these Terms at any time.
- Users will be notified of major changes via email or website announcements.
- Continued use of the platform implies acceptance of revised Terms.
10. Contact Us
For any questions, concerns, or clarifications regarding these Terms, please contact us:
📧 Email: support@icsrindia.in
📞 Phone: +91 9936635592
🌐 Website: www.icsrindia.in
By using our services, you acknowledge and agree to these Terms and Conditions.
📌 Effective Date: March 28, 2025